How can I get a quotation for Granite Worktops?
So you have been looking at our website, and have a real interest in buying solid stone (granite or quartz) worktops for your kitchen project or upgrade? Your first question is likely to be, “How much?”
How do you go about getting a quotation for your granite worktops?
Of course, we do give an idea of prices on our website, on the Granite and Quartz worktop prices pages. But knowing how to price for a kitchen involves a lot of calculation – we reckon it is only the very occasional worktop customer who manages to get a realistic price from those pages! By far the best option is to let us do the heavy-lifting, and send us your kitchen plan for quotation. Not least because our official quotations can be the basis for a contract for your new kitchen worktops – we honour our quotes!
We have regular dedicated sales’ staff with many years’ experience – we believe that Naomi, Andrew, Cassie and Annabel are the best, most well-informed, most professional sales team in the industry. Over time we have built up expertise in all aspects of granite and quartz worktop installation, and we are happy to advise you. You only need to contact us with your worktop dimensions or kitchen plan and we can get the ball rolling!
How do I get a price? Will you send someone to measure up?
We don’t keep sales staff in the field to measure up. Because most of our installations are in new kitchens where a kitchen company has already measured and created a plan, it really isn’t cost effective for us to come out and redo that work. Quoting from customers’ own plans is one way in which we keep our prices down.
Can you give me a quotation over the telephone?
We can and often do, but never feel that telephone quotes are as secure as quotes where we have seen a proper kitchen plan. In particular, we are cautious about buying-in materials especially for a customer where the quotation has been this informal, and in these cases we tend to leave the order until the template process. So for security, speed and smooth-running of your installation, please send a plan.
What information do you need to give me a quotation?
The best way to give us the necessary information is to use our quotation request form on this website: Failing that, we need to know:
- Where are you in the country? A postcode is the most helpful indication – distance can affect price.
- Are there any access issues to the installation site – stairs, lifts, tight corners, distant parking etc.?
- What sizes of worktops do you need? Send a plan if possible.
- What thickness of worktop do you want? (in quartz, we fit both 20mm and 30mm – kitchen style may decide it for you.)
- Do you need upstands?
- Do you need any other pieces that may not appear on a plan – windowsills, splashbacks, vanity tops etc.?
- Are there any special curves or edge profiles required?
- How many and what types of cutouts do you require?
- What colour and material types are you interested in?
Is the price going to change on templating?
In principle, all quotes are “subject to templating” – the price is only finalised when we measure up prior to installation. But we pride ourselves on honouring our quotes. We do not gazump, we do not conceal hidden charges only to unveil them after customers are “hooked”, and we do not use “hard sell” tactics. We even include the VAT up front in our quote so that it doesn’t hit you with an unexpected thud at the end of the process! In other words, the vast majority of our customers pay exactly what they are first quoted. You can see the evidence for this on our Checkatrade page.
There are two exceptions to this:
- When there are significant differences between the plan as sent and the reality of the kitchen as we find it on templating. Few kitchens are made perfectly according to plan, and all quotes are subject to templating. It is fairly rare, though, for the differences to be significant when it comes to pricing. And if we find we need LESS material than we quoted for we can usually reduce your price.
The most common reason for an unforeseen increase is extra depth in the worktops – sometimes pipework along the wall will throw all the kitchen units forward, necessitating worktops at over 650mm deep, and this can cause appreciable cost increases. In the picture opposite, the worktop is at the same height as the windowsill. It looks great, but costs more, and isn’t easily shown on a kitchen plan.
2. Where customers opt to add elements not included in the original quote. This is BY FAR the most frequent reason for increased costs – splashbacks, windowsills, waterfall downstands, vanity tops and hearths (as in the picture here) which customers choose to have templated and installed at the same time as their kitchen.